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Setoro

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Privacy Policy

At Setoro, we are committed to maintaining the trust and confidence of all visitors to our website. The security and privacy of your data is important to us. What follows is information on how any data collected is treated.

Visitors to our website

When someone visits www.setoro.com, privacy is taken seriously. A third-party service, Google Analytics, is used to collect standard internet log information and details of visitor behaviour patterns. This is done to allow us to find out the number of visitors to various parts of our website. This information is only processed in a way that does not identify anyone. We do not make, nor allow Google to make, any attempt to discover the identities of those visiting our website.

If we wish to collect any personally identifiable information through the website, we will be upfront about this. We will make it clear when we collect personal information and explain what we intend to do with it. For example, personal data collected is the minimum necessary for the purpose of booking on our photography workshops and photo tours, and any follow up. No data will be processed for any other any reason. No data will be disseminated to commercial third parties nor sold or rented out.

Our policy may change so please return to this web page frequently to make sure you are happy with our privacy statement. This statement was refreshed on 13th November 2018.

Keeping your data safe

We apply the best IT practices for the most secure system in order for data to remain secure. Setoro Limited is a privately owned business, registered in Jersey, Channel Islands, which is where we are based. All data collected is owned and controlled by the business. In some instances, for the purpose of marketing there is legitimate reason to send client data to third parties. Contracts are in place with these third party companies (printing companies) meaning there is no unlawful use of the data and we only pass on minimum data necessary for task fulfillment, e.g. fulfilling website orders.

What information do we collect

Information that you provide to us when registering on our website, on the telephone, in person, or through the post includes the following: full name, address, telephone number and email address. Information relating to your print order or commissioning Setoro for photography work for you, may include information regarding the photography work and/or the type of enquiries and feedback. We use software tools such as Google Analytics to collect activity via our website for marketing purposes. We look at the following, but not exclusive to the channel the website was entered by, if an enquiry was made, session duration and pages visited. Telephone information including phone numbers and call duration that we use for training and quality control.

What we do with the information we gather

All of the data collected and stored is done so for legitimate reasons including: fulfilling our booking process, auditing and record keeping. From time to time, we may send out emails with offers and new products that we think to be of legitimate interest to those who have used our services, unless they have specifically requested not to receive marketing emails.

There is a clear way to unsubscribe from receiving these marketing emails - either follow the 'UNSUBSCRIBE' link on our website or please email us: info@setoro.com using the heading 'UNSUBSCRIBE'

Access to your personal information

You are entitled to access any of your personal information that we hold. To request this, please contact us info@setoro.com

Copyright

All content found on www.setoro.com is under copyright with Setoro and cannot be used without written agreement of the owner. Any infringements will be followed up as required by the Digital Millennium Copyright Act.

By using this website, you accept this privacy policy and by providing your personal data, you consent to the use, processing, storing, transferring and disclosing of your information and data referred to in this privacy statement.

Cookies Policy

In order to maintain a quality service for customers and a better user experience, Setoro collects certain information about visitors to its website using cookies. A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie.

Setoro utilises third-party tracking applications such as Google Analytics which provides information on website traffic and behaviour patterns to help maintain a better user experience. Google Analytics measures and analyses traffic to the website including unique visitors and information on visitor sessions.

Should you wish to restrict or block web browser cookies that are set on your device then you can do this through your browser settings. You can also visit www.aboutcookies.org for more information.

Cookies used on the website

Strictly Necessary Cookies
These cookies are required in order for the website to work properly. If you do not allow these cookies, some parts of the website may not work properly, such as logging in, submitting forms, and other standard website behaviour. The only way to disable these cookies is via your browser settings.

Functionality Cookies
These cookies help us personalise content and functionality for you, including remembering changes you have made to parts of the website that you can customise, or selections for services made on previous visits. If you do not allow these cookies, some portions of our website may be less friendly and easy to use, forcing you to enter content or set your preferences on each visit.

Performance Cookies
These cookies allow us measure how visitors use our website, which pages are popular, and what our traffic sources are. This helps us improve how our website works and make it easier for all visitors to find what they are looking for. The information is aggregated and anonymous, and cannot be used to identify you. If you do not allow these cookies, we will be unable to use your visits to our website to help make improvements.